Online Banking Security
For security & privacy best practices, please see our Security Tips.
Frequently Asked Questions About Online Banking Security
Note: We do not send emails or text messages or make unsolicited phone calls requesting user information. In the event of suspicious or other information security related events please contact us at (316) 830-2226 and ask for the Bank's Compliance Officer or Operations Officer.
Q I'm still hesitant about banking online. Can other people see my account information?
A Your account information is just as secure as it is at your physical brick and mortar bank. We've taken every step possible to be sure our system meets the latest security standards, including using the latest security encryptions methods and software.
Q What about filling applications out online? How secure is that?
A Filling out applications online is as secure as the Online Banking System. Your entire session, from beginning to end, is encrypted. Our system supports 128-bit encryption, so you can also use the latest browser from Netscape or Microsoft that supports this security level. In fact, the highest encryption Netscape and Microsoft browsers supports is 128-bit, so you will be using the highest bit encryption currently available if you use a 128-bit encryption capable browser.
Q I keep hearing a lot about encryption? What exactly is it, and why does is make everything more secure?
A Encryption is basically a way to rewrite something in a code which can then be decoded later with the right key. The encryption we use employs a mathematical process for the key which is made up of a certain number of bits (hence, 128-bit encryption). The higher the number of bits, the better the encryption. While using our Online Banking System, all communication from you to the system and from the system to you is encrypted using a maximum of 128 bits. In other words, when you send information to the system, your browser encrypts it using a 128-bit key, then sends it to the system. The system then decodes the information you sent it using the key (which is predetermined when your Online Banking session is started) and processes it.
Q What about information that is stored? Is it encrypted as well?
A Information stored on our system is also encrypted using at least 128 bits.
Q I'd like to know more about the security methods you have implemented. Where can I read more?
A For a more detailed description of the security features in our Online Banking System, please see our Security Tips.
