Help - Frequently Asked Questions About Banking
Q Are The Halstead Bank deposit accounts FDIC insured?
A Yes! Each individual customer at The Halstead Bank is insured by the FDIC up to $250,000.
Q How do I set up direct deposit of my payroll check?
A After your Halstead Bank checking application has been approved, you will receive The Halstead Bank's routing and transit number and your account number. If your employer participates in a direct deposit program, simply provide this information to the human resources or payroll department at your company and your direct deposit will usually begin within 30 days.
Q How do I set up direct deposit of my Social Security check?
A After your Halstead Bank checking application has been approved, you will receive The Halstead Bank's routing and transit number and your account number. Simply call (800) 772-1213, and have your Social Security Number and account information available to set up your direct deposit right over the phone. Of course you may also call the bank with this information. We'd be glad to help.
Q Can I get information about my account by phone?
A Yes! The Halstead Bank has two ways of serving you by phone. By calling (316) 830-2226, Monday-Friday, 9:00a.m.- 4:00p.m. CST, you can speak with a customer service representative who will be happy to review your account with you and answer your questions. Also, you may use Telephone Banking, our automated voice response system anytime, 24 hours a day, by calling (316) 830-2257.
Q Can I open an account if I don't live in the United States? What if I live in the United States but am not a citizen yet?
A As stated on our application, at this time, we only accept applications from persons residing within the United States with valid U.S. tax identification numbers (Social Security numbers). Contact customer service if you have questions. We'd like to hear from you.
Q Can I do all my banking with The Halstead Bank?
A Yes! Thanks to the convenience of Direct Deposit and ATMs everyday banking activities can be performed from the comfort of home. Contact customer service at (316) 830-2226 with questions about your banking needs.
Q Can I look at all of my transactions at any time?
A Yes! With Online & Mobile Banking and Telephone Banking you have access to account information 24 hours a day, 7 days a week!
Q Are wire transfers possible to and from The Halstead Bank checking accounts?
A Yes! Funds can be transferred to and from The Halstead Bank accounts by wire transfer or via ACH (Automated Clearing House) debits and credits. Contact customer service at (316) 830-2226 for details.
Q How do I make a deposit to my account from a remote location?
A You can do most of your banking by using direct deposit, ATMs or ACH (Automated Clearing House) transactions. The Halstead Bank also offers a bank-by-mail service which allows you to mail non-recurring deposits. Contact customer service at (316) 830-2226 for details on a method that's best for you.
